Privacy Policy (സ്വകാര്യതാ നയം)

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from The Lost Treasure. 

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you to fulfill your order. This is called "Order Information" and includes:

• Name

• Billing address & Shipping address

• Payment information (including credit card numbers, UPI details, etc.)

• Email address

• Phone number

(Note: We do not store your raw credit card details; all payments are securely processed through Shopify's encrypted payment gateways).

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you regarding your order status or delivery updates.

• Screen our orders for potential risk or fraud.

• Provide you with information or advertising relating to our rare and vintage Malayalam books (only if you have opted in to receive such marketing).

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us use your Personal Information, as described above.

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• Shipping & Logistics Partners: We share your name, address, and phone number with our courier partners (e.g., India Post, DTDC, Delhivery) strictly for the purpose of delivering your books.

• Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Do Not Track & Cookies

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. We use standard "cookies" (data files placed on your device) to keep track of items in your cart and to understand how visitors interact with our store so we can improve the reading and shopping experience.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us

 

നിങ്ങളുടെ സ്വകാര്യത സംരക്ഷിക്കാൻ ഞങ്ങൾ പ്രതിജ്ഞാബദ്ധരാണ്! (We are committed to protecting your privacy!)